Terms of Service

These Terms govern the automation, integration and related services I provide to agencies and other businesses, and the use of this website. By accepting a written proposal from me or paying an invoice, you agree to these Terms.

If we sign a separate agreement for a project, that agreement takes precedence over these Terms where the two conflict.

1. Who we are

“I”, “me” and “my” refer to Alex Belinsky, a private individual resident in Estonia, contactable at alexbelinsky.ai@gmail.com.

“You” and “your” refer to the business that engages me. My services are offered to businesses only, not to consumers. By engaging me you confirm that you act for business purposes.

“Client” refers to your own customer, where I work on a project you deliver to them.

“Deliverables” refers to the workflows, scripts, integrations, configurations and documentation I create for you under a project.

2. Services

I design, build and hand over marketing and sales automations: data pipelines, CRM and email automation, AI-assisted workflows, reporting and integrations between the tools you or your client already use. What each project includes is set out in a written proposal (the “Scope”) that I send you before work starts.

3. How a project is agreed

A project starts when you confirm the Scope in writing, by email is enough, and pay the first invoice. The Scope describes what will be built, in which accounts, the timeline and the fixed price.

Work outside the agreed Scope is quoted separately and starts only after you confirm it in writing.

4. Price and payment

Each project has a fixed price stated in the Scope, in euros.

I invoice 50% when the Scope is confirmed and 50% at handover. Invoices are due within 14 days of issue. Any applicable taxes are stated on the invoice.

Late payments carry interest at the rate set for business transactions in the Estonian Law of Obligations Act. If an invoice is more than 14 days overdue, I may pause work until it is paid.

Costs of third-party services the Deliverables rely on, such as AI model usage, software subscriptions, hosting or data providers, are paid by you or your client directly. I will tell you the expected costs before they are incurred.

5. Your responsibilities

You agree to give me timely access to the accounts, tools and information the project needs, to name one person as my point of contact, and to reply to questions and approvals within a reasonable time. You confirm that any data you give me access to was collected lawfully and that you have the right to share it with me for the project.

Delays on your side may move the timeline accordingly.

6. Handover and acceptance

At handover I deliver the working automation, documentation in your template, and, if you ask for one, a training call with your team.

You have 5 working days after handover to test the Deliverables and report anything that does not work as described in the Scope. I fix reported issues at no extra cost. If no issues are reported within that time, the Deliverables are considered accepted.

7. Support

For 30 days after acceptance I fix errors and make small adjustments within the agreed Scope at no extra cost. New features and changes beyond the Scope are quoted separately.

Ongoing support after this period is available under a separate agreement.

8. Intellectual property

Once the project is paid in full, all rights in the Deliverables pass to you, and you may use, modify, resell and present them to your clients as your own.

Until full payment, I retain all rights in the Deliverables.

I remain free to use the general skills, knowledge and techniques I apply in my work, including on projects for others, provided I do not use your Confidential Information or reuse your Deliverables.

Third-party software, platforms and AI models used in the Deliverables remain subject to their providers’ own licences and terms.

9. White-label work

Where I work on a project you deliver to your client:

• all client-facing materials carry your branding and do not mention me;
• I communicate through you and join client calls only as part of your team;
• I do not contact your clients directly unless you ask me to in writing;
• you remain responsible for your relationship, contract and support commitments with your client.

10. Non-solicitation

During a project and for 12 months after it ends, I will not offer my services directly to any client you introduced me to, or accept work from them, without your written consent.

11. Confidentiality

Each of us will keep confidential all non-public information received from the other, including business information, client details, pricing, credentials and technical designs, and use it only for the project. This does not apply to information that is public, already known to the recipient, independently developed, or lawfully received from a third party.

This obligation continues for 3 years after the project ends. If you prefer, we can also sign a separate NDA before work starts.

12. Portfolio

I will not name you or your clients, or show any Deliverables, in my portfolio or marketing without your written consent. With your consent, I may describe a project in anonymised form.

13. Data protection

Where the project involves personal data, I process it only on your documented instructions and in line with the General Data Protection Regulation (GDPR). I work within the accounts you or your client control, with access limited to what the project needs, and do not keep copies of personal data on my side beyond what the work requires. On completion or on your request, I remove my access and delete any personal data I hold.

Where GDPR requires it, we will sign a data processing agreement under Article 28 GDPR. Information on how this website handles personal data is in the Privacy Policy.

14. AI-generated output

Some Deliverables use AI models to generate text, classify data or draft messages. Such output can contain errors. You are responsible for deciding how AI-generated output is reviewed before it reaches your clients or their customers, and I recommend a human review step wherever output is sent externally.

15. Warranties

I will perform the services with reasonable skill and care, consistent with good industry practice, and to my knowledge the Deliverables will not infringe third-party rights.

I do not guarantee specific business results, such as revenue, response rates or time saved. I am not responsible for failures caused by changes to, or outages of, third-party services the Deliverables depend on, or by changes made to the Deliverables by anyone other than me. If a third-party change breaks a Deliverable during the support period, I will repair it where reasonably possible.

16. Limitation of liability

Neither party is liable for indirect or consequential losses, including loss of profit, revenue, data or goodwill.

My total liability for any project is limited to the fees you have paid for that project.

These limits do not apply to liability for intent or gross negligence, or to any liability that cannot be limited under Estonian law.

17. Cancellation

You may cancel a project at any time by email. You pay for the work done up to cancellation; the first invoice covers work up to that amount and is not refunded. If more work has been done, I invoice it in proportion to the Scope.

If I cancel a project for reasons within my control, I refund any payment for work not yet delivered.

Either party may end a project immediately if the other seriously breaches these Terms and does not remedy it within 14 days of written notice.

On cancellation I hand over all completed work that has been paid for and remove my access to your systems.

18. Force majeure

Neither party is liable for delays caused by events beyond reasonable control, including natural disasters, war, internet or power outages, or failures of third-party services.

19. Governing law and disputes

These Terms are governed by the laws of the Republic of Estonia. We will first try to resolve any dispute through good-faith negotiation. If that does not resolve it within 30 days, it will be settled by Harju County Court in Estonia.

20. Changes to these Terms

I may update these Terms from time to time. The version published on this website at the time you confirm a Scope applies to that project.

21. General

These Terms, together with the Scope for each project, form the entire agreement between us. If any provision is found unenforceable, the rest remain in force. Neither party may transfer its rights under these Terms without the other’s written consent. Notices are sent by email.

22. Contact

Questions about these Terms: alexbelinsky.ai@gmail.com